Important Booking Info
Booking at the last minute
Be aware if you book an outdoor scavenger hunt at the last minute, it can take some time (as long as 20 to 30 minutes) for the system to send out the emails. If you do book at the last minute we suggest you call Prof. Hunt’s assistant Joe at 859-620-3331 and he can send them manually. Please leave you name and a detailed message if your call is not answered.
Recieve a link to launch your hunt
3 hours before your reserved outdoor scavenger hunt time on the day of your hunt, you will receive a 2nd email. This email will have a link that will launch your hunt. Just simply click on the link and your hunt will start. You can forward on that email to others in your group so that they can follow along on their phone as well.
Receiving a Confirmation Email
You will be sent a confirmation email right after booking. If you do not get this, you need to contact us right away! Either use our contact form provided on our contact page, use our live chat to speak with us, or contact Prof. Hunt’s Assistant, Joe, directly at 859-620-3331.
If more than 7 in the group
If you have more than 7 in your group, please split and make 2 back to back bookings. It’s OK to split one group of 6, 7, etc into 2 smaller groups (for example, 3 people and 4 people) if you like without needing to pay for or book another time as long as the 2nd group leaves within 15 minutes of the first.
Policies
Cancellation Policy
You may cancel anytime up until the time of your booking. Let us know and we will send you a 100% OFF code that will allow you to reschedule at no charge. Please write us at cincinnatitreasurehunts@gmail.com, use our live chat to speak with us, or contact Professor Hunt’s assistant, Joe, directly at 859-620-3331 to arrange.
Max # of People Per Group Policy
Our rule is that the maximum # of people that can go out at one time is 7. Actually, the smaller, the better. This is because with too large groups, you will find some people tend to “get left out” and end up just following along. If you have a larger size group say of 6 or 7, you MAY break it up into two groups and not need to pay for another booking IF the 2nd group leaves within no more than 15 minutes after your scheduled start time. We set this rule so that should another group have scheduled to follow right after you, they should not have to worry about catching up and running into you. You can also check if there is another outdoor scavenger hunt group scheduled after you at anytime by going to the website and clicking the “Book a Hunt” button.
Rained Out Policy
If your hunt is “rained out” you may cancel anytime up until the time of your booking. Let us know and we will send you a 100% OFF code for use later that allows you to reschedule at no charge. Please write to cincinnatitreasurehunts@gmail.com, use our live chat to speak with us, or contact Prof. Hunt’s Assistant, Joe, directly at 859-620-331 to arrange.
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